| TA Partnership Webinar Participants Guide
Take a look at answers to frequently-asked questions below, or download a PDF version of the Participants Guide.
What do I need to view a TA Partnership Webinar?
The word “Webinar” might sound high-tech, but joining a TA Partnership Webinar doesn’t require you to have any special equipment or technical expertise. All you need is a computer, a phone, and an internet connection to join both the audio and visual portions of the event. Just remember that all audio is transmitted over the phone, and all the visuals are transmitted over the Web.
You have the option of joining each event with one of two versions of Raindance Seminar Edition: The Full version and the Light version.
The Light version is ideal for participants who are using Macs (Apple Computers), prefer not to install software, or have a slow internet connection. If you are not a presenter, we recommend that you use this version.
Raindance's Full version gives you complete interactivity to share visuals and video with all other participants in the conference. The Full version is required if you are one of the presenters in the conference and want to move your own slides, share documents or navigate to Web sites.
Still not sure which version you should use? Click here for specific requirements for installing and running the Full version and the Light version of Raindance Seminar Edition.
Pre-Installing the Full Version:
If you decide you to use the Full version, installing the requisite software before the event will save you time when you join, as it can sometimes take a few minutes to download onto your computer.
To preinstall, visit: https://tapartnership.on.raindance.com/
confmgr/clientPreinstall.jsp
Worried about unsafe downloads or information sharing? Raindance ensures that any installation is secure and that all personal information you provide is protected by Raindance's privacy policy. (http://www.raindance.com/rndc/footer/privacyPolicy.jsp)
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How do I register for an event?
To register for a scheduled event:
1) Direct your browser to the TA Partnership Raindance Home page: (https://tapartnership.on.raindance.com/confmgr/)
2) In the Scheduled Events box, click Register next to the event you wish to attend (shown in the graphic on the right).
3) a) If you have an account, click Login to login to your account.
b) If you do not have an account, click Register/Create Account to create an account. You’ll be asked to fill in basic contact information and define a “username” and “password.” Keep these two handy as they will be needed to login to the event and register for future events. To find out more about these, check out the What are my username and password? section of this guide. Remember to select your time zone as you are entering your account information!
4) If you are asked questions about event topics, please answer them, as this helps presenters address your specific issues and concerns.
5) When you complete the form, click Complete Registration.
6) The status of your registration is now Pending Approval by the meeting moderator. When you are approved, you will be sent a confirmation email. This email will include instructions to join the scheduled event, and an option to save the event into your Microsoft Outlook calendar.
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What are my username and password?
About your username and password:
Your username is a unique name that you determine when you first register for a TA Partnership Webinar event. Once created, your username will allow you to login to the TA Partnership Raindance home page to register for events, to join events you’ve already registered for, and to view recorded events. After creating your first account, you’ll receive an email confirming your username and contact information.
Usernames must be at least four characters in length, start with a letter, and may not contain any spaces between characters. They can contain letters, numbers, and certain punctuation marks such as an "at" symbol (@) or a period (.). We recommend you define your username as your firstname.lastname. For example, John Smith's username would be john.smith.
Your password is used to secure entry into events and into your account information. Your password must be between 4 and 12 characters long and must contain a mix of letters and numbers. No spaces, punctuation marks, or special characters are permitted. Your password can not be the same as your username. We recommend that you define your password as lastname.yearofbirth. For example, if Jane Smith were born in 1960, her pasword would be smith1960.
If you forget your password:
1. Click on "Login" on the TA Partnership Raindance home page (https://tapartnership.on.raindance.com/confmgr/).
2. Click I forgot my password in the Login box.
3. Follow the instructions to contact technical support.
To change your password:
1. Log in from the TA Partnership Raindance home page (https://tapartnership.on.raindance.com/confmgr/).
2. Click Profile.
3. Click Want to change your password? (located on the top of the screen)
4. Type your current password in the For confirmation, please enter your old password field.
5. Type a new password in the Enter new password field then type it again in the Confirm new password field.
6. Click Change Password.
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How do I join an event?
To fully participate in an event, you must call in over the phone as well as login via the Web.
To hear the presenters and join in discussion:
Use the information below to join the audio portion of the conference:
Dial-in Number: 877-326-2337
Audio Conference ID: 5314165
To see PowerPoint slides and view other shared materials:
1) Join a conference at its scheduled start time by visiting the TA Partnership Raindance home page (https://tapartnership.on.raindance.com/confmgr/).
2) Click on Login located in the upper right-hand corner of the page.
3) Enter your username, along with your password.
4) From the TA Partnership Raindance home screen in the Scheduled Events box, click Join Now! next to the event title.
5) You will have a choice of either Full Version or Light Version.
a) Choose Full Version if you are a presenter or will be sharing or commenting on documents, or
b) Click Light Version if you are a regular participant, will not be sharing visuals and video, are on a Mac, or do not have a high-speed internet connection.
c) If you need help choosing, click Help me choose for descriptions of the Full and Light versions of the client.
6) Click Join Now. A new window will open, and you will be placed into the event “meeting room.” If you can’t find this new window, check to see if it’s minimized on the bottom of your screen or hidden behind existing windows.
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How do I watch a recorded event?
If you aren’t able to participate in a live event, or want to review some of the information covered in a live event, you can watch a recorded version. To do so, follow the steps below:
1. Open the TA Partnership Raindance home page (https://tapartnership.on.raindance.com/confmgr/).
2. Click Login, and enter your username and password.
Note: If you do not already have a username and password, you will have to create an account before you can view the recorded event.
3. Click Recorded Events in the left navigation panel. A list of previous event recordings will be displayed.
4. Click the green arrow next to the recording you want to play back.
5. Choose your network connection speed by clicking Low, Medium, or High.
6. Click Play Recorded Event. The Raindance Player displays and the recording begins playing.
For Raindance Player operating instructions, see the Raindance Player online help.
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How can I get more help?
If you experience any issues creating an account, downloading the Full version, or joining a conference, please contact Raindance technical support at: 1.888.966.8686 or online at: http://www.raindance.com/rndc/support/techSupport.jsp.
You may also click on Help from any page on the TA Partnership Raindance Web site (https://tapartnership.on.raindance.com/confmgr/) for a list of topics.
We hope that this information will allow you to enjoy the full benefits of our Webinar offerings. If you should have any questions about the TA Partnership Webinars, or are interested in using this type of technology for your community’s efforts to develop a system of care, do not hesitate to contact Amy Johnson (amjohnson@air.org), or call (202) 403-5575.
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