Technical Assistance Partnership for Child and Family Mental Health |
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Family Involvement Resources |
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Family Organization Development and Accountability A goal of many system of care communities is to have a strong partnering family organization that is dedicated to the mission of helping children and youth at risk for or who have serious emotional disturbance and their families. Some system of care communities are partnering with existing local and statewide family organizations to meet this goal, and other communities are working in partnership with families being served in their communities to develop a family organization. All of the family organizations are made up of extremely committed and passionate leaders who want the best for children and their families. The family, youth, and community leaders who come together to build a family organization all have different strengths and skill sets that they bring to the development of this business and movement. A family organization's Board of Directors is ultimately responsible and accountable for the business that is conducted within the organization and must work together with an Executive Director to carry out the day-to-day business of the organization. To have a sound family organization, the members of the Board of Directors need to continually develop their skills and work to approve and review their by-laws and operating policies and procedures, including fiscal policies and procedures. Without good policies and procedures in place, everyone involved in the organization is at risk. Many resources are available for non-profits that are developing board responsibilities and policies and procedures. The Family Resource Specialists at the Technical Assistance Partnership, as well as the Federation of Families for Children's Mental Health staff and consultants, are available to provide technical assistance and support in this area. The Statewide Family Network Technical Assistance Center is available to support those statewide family organizations involved with system of care communities and who are recipients of the Federal Statewide Family Network grant program. Here are some helpful resources:
Federation of Families for Children's Mental Health www.ffcmh.org The Federation of Families for Children's Mental Health is the National family-run organization dedicated exclusively to helping children with mental health needs and their families achieve a better quality of life. The Federation of Families provides leadership to develop and sustain a nationwide network of family-run organizations; focuses the passion and cultural diversity of our membership to be a potent force for changing how systems respond to children with mental health needs and their families; and helps policy-makers, agencies, and providers become more effective in delivering services and supports that foster healthy emotional development for all children. 1101 King Street, Suite 420 *** Statewide Family Networks Technical Assistance Center www.tacenter.net The Statewide Family Networks Technical Assistance Center was created in October 2001 through a cooperative agreement between the Substance Abuse and Mental Health Services Administration, Center for Mental Health Services and the United Advocates for Children of California. The TA Center supports the development of sound nonprofit organizational infrastructure for the 42 Statewide Family Networks grantees. The Statewide Family Networks grantees are family-run organizations that receive funding from the Center for Mental Health Services through the Statewide Family Networks Program. 1401 El Camino Ave., Suite 340 *** BoardSource www.boardsource.org BoardSource is a premier resource for practical information, tools and best practices, training, and leadership development for board members of nonprofit organizations. BoardSource, formerly the National Center for Nonprofit Boards, is the premier resource for practical information, tools and best practices, training, and leadership development for board members of nonprofit organizations worldwide. Through highly acclaimed programs and services, BoardSource enables organizations to fulfill their missions by helping build strong and effective nonprofit boards. BoardSource provides Resources to nonprofit leaders through workshops, training, and an extensive Web-based database. BoardSource is a 501(c)(3) nonprofit organization. *** The Internet Nonprofit Center www.nonprofits.org The Internet Nonprofit Center is a project of The Evergreen State Society based in Seattle , Washington . The Internet Nonprofit Center is the home of the Nonprofit FAQ . The FAQ is based on "frequently asked questions" – and their answers – drawn from the 'Nonprofit' email discussion forum (see http://www.rain.org/mailman/listinfo/nonprofit ) and other online resources. Its editor is Putnam Barber. The file http://www.nonprofits.org/lib/faq.html contains answers to several frequently asked questions about this site. Social Ecology , is a Seattle-based software development company and application services provider, hosts the Internet Nonprofit Center as a public service. Michael Gilbert, President of Social Ecology, programmed the content management system for the Nonprofit FAQ and assists with the maintenance of the site. *** CompassPoint Nonprofit Services is a nonprofit training, consulting and research organization with offices in San Francisco and Silicon Valley . Through a broad range of services, we provide nonprofits with the management tools, concepts and strategies necessary to shape change in their communities. The mission of CompassPoint Nonprofit Services is to increase the effectiveness and impact of people working and volunteering in the nonprofit sector. *** This link provides an example of an accounting manual. http://www.auditnet.org/docs/Administration/Fin%20Mgmt%20Controls%20Manual%20Dec%202003.doc *** Financial Management Guide For Non-Profit Organizations This link provides an example of a financial management guide for non-profit organizations. http://www.nea.gov/about/OIG/FMGNPO.pdf *** The following documents are available to share from other family organizations: Articles of Incorporation By-laws Employee Manual Building Systems of Care: A Primer This guide provides an excellent orientation to systems of care, including a history of the movement and the core concepts and principles involved in systems of care. The structuring of systems of care and the system-building process are also discussed. More specifically, the author devotes a section of Part 1 to governance. Governance is defined, and key issues for governing bodies are also described. This document is available from the National Technical Assistance Center for Children's Mental Health. To obtain information on how to get a copy of Building Systems of Care: A Primer, go to www.gucdc.georgetown.edu or email deaconm@georetown.edu . Pires, S. (2002). Building systems of care: A primer. Washington , DC : Human Service Collaborative. *** Basics of Consensus This website provides basic information on the consensus process, including a definition of consensus, an explanation of why consensus is an appropriate process to use, the components of a successful consensus process, and several ground rules for effective collaboration. *** Consensus Process This website provides more information on the consensus process. It includes a discussion of consensus versus voting, effective ways to voice objections, roles in the consensus process, and tools to use in the consensus process. *** How to Make Collaboration Work: Powerful Ways to Build Consensus, Solve Problems, and Make Decisions This book discusses why collaborative efforts in decision-making can be so difficult. The authors describe five principles that make collaboration and the consensus process easier and more enjoyable. These principles are: involve the relevant stakeholders, build consensus phase by phase, design a process map, designate a process facilitator, and harness the power of group memory. Straus, D. & Layton, T.C. (2002). How to make collaboration work: Powerful ways to build consensus, solve problems, and make decisions . San Francisco : Berrett-Koehler Publishers. *** Facilitator's Guide to Participatory Decision-Making This goal of this book is to help groups involved in a decision-making process to increase participation and collaboration, respect diversity of all group members, and make effective, inclusive, participatory decisions. It includes a number of guiding principle and hand outs. Kaner, S., Lind, L., Toldi, C., Fisk, S., & Berger, D. (1996). Facilitator's guide to participatory decision-making . Gabriola Island , BC : New Society Publishers. *** “Graphic Facilitation Focuses a Group's Thoughts” http://www.mediate.com/articles/ball.cfm This article details graphic facilitation, an innovative technique that some groups use in their consensus process. It involves documenting and arranging a group's ideas graphically on large sheets of paper. The article describes what graphic facilitation is and how it can help a group come to consensus, and provides examples of the process. Ball, G. (1998). Graphic facilitation focuses a group's thoughts . Retrieved October, 2004 from http://www.mediate.com/articles/ball.cfm Coleman, J. S. (1994). Social capital, human capital, and investment in youth. In Petersen, A. C., & Mortimer, J. T. (Eds.), Youth Unemployment and Society (pp. 34-50). New York, NY: Cambridge University Press. This chapter focuses on the relationship of children and youth to society. It asks the question: What is it about modern society that leads to the marginalization of youth? The author discusses how social capital consists of the social relationships within the family and the community that generate the attention and time spent by parents and community members in the development of children and youth . *** Portes, A. (1998). Social capital: Its origins and applications in modern sociology. Annual Review of Sociology, 24 : 1-24. This article examines the origins and definitions of social capital in the writings of Pierre Bourdieu, Glen Loury, and J. S. Coleman. The author talks about four sources of social capital and discusses social capital as a feature of communities and nations. *** Putnam, R. (2000). Bowling alone: The collapse and revival of American community. New York, NY: Simon & Schuster. In this book, Robert Putnam references new data that reveal how America's changing behavior illustrates how we have become increasingly disconnected from one another as social structures, such as civic associations or church groups, have disintegrated. Putnam diagnoses the harm that these broken bonds have wreaked on our physical and civic health, and maintains that the fundamental power of these bonds creates a society that is happy, well-educated, healthy, and safe. The author identifies a serious crisis in American society and suggests what we can do about it. *** Werner, E., & Smith, R. S. (1992). Overcoming the odds: High risk children from birth to adulthood. Ithaca, NY: Cornell University Press. [From book jacket] Overcoming the Odds looks closely at the lives of an ethnically diverse group of 505 men and women who were born in 1955 on the Hawaiian Island of Kauai and who have been monitored from the perinatal period through early adulthood by psychologists, pediatricians, public health professionals, and social workers. Werner and Smith trace the impact of a variety of biological and psychosocial risk factors and stressful events on the development of these individuals, most of whose parents did not graduate from high school and worked as semi-skilled or unskilled laborers. Incorporating vivid case study accounts with statistical analysis, the authors focus on both the vulnerability and the resilience of those who overcame great odds to grow into competent and caring adults. They trace the recovery process through which most of the troubled adolescents in the cohort—those with histories of delinquency, teenage pregnancy, and mental health problems—emerged with improved prospects in their twenties and early thirties. Identifying both the self-righting tendencies that enable high -risk children later to adapt successfully to work, marriage, and parenthood, and the conditions under which professional and volunteer care is most beneficial, Werner and Smith offer concrete suggestions for effective intervention policies. Ozonoff, S., Dawson, G., and McPartland, J. (2002). A parent's guide to Asperger syndrome and high functioning autism: How to meet the challenges and help your child thrive. New York: The Guilford Press. The chapters in this book provide current information on the causes of autism and related disorders, the characteristics of Asperger syndrome/high-functioning autism, a review of diagnostic assessments and what parents should be looking for when they go through the diagnostic process, and a summary of the various treatments that are currently available. This book also provides practical approaches that are useful for parents, and serves as an informative strategic guide for clinicians and educators working with children who have autism. O'Connor, D. L. (2002). Toward empowerment: Revisioning family support groups. Social Work with Groups, 25 (4): 37-56. The purpose of this study was to explore the impact of attending a family support group (FSG) on the caregiving experience from the perspective of the family member. Personal interviews took place with eleven family members who had participated in at least one FSG. Analyses of the interviews suggest that attending a FSG impacts the caregiving experience in the following ways: Helps the family member to create a self-identity as a "caregiver" Promotes a sense of personal competence Fosters the use of formal support groups Creates a community context within which to experience the caregiving role. These results reveal the sense of empowerment for family members that can come from taking part in a family support group. Hudson, P., and Levasseur, K. (2002). Supporting foster parents: caring voices. Child Welfare, 81 (6): 853-78. This article describes a study that examined the responses of foster parents to a mailed questionnaire on the supports needed to maintain their caring role. The study found that foster parents feel they do not always receive the level of respect and recognition that need. In addition, the questionnaire data revealed disconnected relationships between the agency, the children in care, and the foster parents. This article shows the importance of acknowledging such disconnected relationships through more frequent and intentional discussion. Web site: www.supportforfamilies.org Support for Families of Children with Disabilities (SFCD) is a parent-run San Francisco-based nonprofit organization founded in 1982. This organization supports families of children with any kind of disability or special health care need. SFCD offers a wide range of information, education, and parent-to-parent support services free of charge to more than 2,400 San Francisco families every year. In addition, they provide information and educational services to professionals who work with families, and actively collaborate with other organizations to work toward a more coordinated, family-friendly network of services. Walker, J. S. (2001). Caregivers' views on the cultural appropriateness of services for children with emotional or behavioral disorders. Journal of Child & Family Studies 10 (3): 315-32. This study explores caregiver perceptions of the cultural appropriateness of services to children with severe emotional and behavioral disorders. The data were gathered from a diverse sample of caregivers for 286 children . The study found that dissatisfaction related to respect for their community, ethnic, and cultural values contributed to the overall dissatisfaction of minority caregivers. Studies such as this highlight the importance of providing culturally competent and appropriate services to all people in all communities. Eamon, M. K. (2002). Influences and mediators of the effect of poverty on young adolescent depressive symptoms. Journal of Youth and Adolescence, 31 (3), 231-242. This study contributes to research exploring the adverse effects of economic hardship on youth socioemotional adjustment by examining influences in the school, the neighborhood, and the home that mediate the relation between poverty and depressive symptoms in a national sample of young adolescents. *** Lewis, A. C. (1996). Breaking the cycle of poverty. Phi Delta Kappan, 78 (3), 186-187. This author discusses the relationship between, and the perpetuating cycle of, poverty and illiteracy. She proposes four research-based proposals that?if adopted by educators, schools, and communities?might finally break the intergenerational cycle of poverty that blights the lives of children. *** Myers, H. F., & Taylor, S. (1998). Family contributions to risk and resilience in African American children. Journal of Comparative Family Studies, 29 (1), 215-229. Many factors external to and within African American families living in urban poverty contribute to vulnerability and/or resistance to the challenges posed by their social contexts. What has been missing to date are more studies that identify both the risk factors that are damaging to the development of inner-city African American children and the coping strategies, social supports, and other resources that effectively moderate the risks. This article reviews findings from two studies that address these questions. *** Tessler, R., & Gamche, G. (2000). Family experiences with mental illness. Westport, CT: Auburn House. This book addresses the "private troubles" that families experience in the face of long-term problems and enduring disabilities. The focus of this book is the ways in which family members resolve dilemmas about the caregiving role when their generosity is tested and they are required to examine the costs and benefits of their involvement. Jones, C. W., Park, E., Tressell, P. A., & Unger, D. G. (2001). Promoting involvement between low-income single caregivers and urban early intervention programs. Topics in Early Childhood Special Education, 21 (4), 197-212. The purpose of this study was to understand the involvement of low-income single caregivers who had the opportunity to participate over their child's first year in an early intervention program. This study revealed several interesting findings, including the discovery that difficulties in family functioning and lower levels of knowledge about child development were directly related to caregiver-program involvement. The authors suggest that this finding implies that if low-income single caregivers are experiencing family difficulties and early intervention programs reach out to these families, caregivers are more likely to become involved and use the services of these intervention programs. *** Lichter, D. T. (1997). Poverty and inequality among children. Annual Review of Sociology, 23, 121-145. This powerfully insightful article discusses the current state of child poverty in America compared with that in the past. This review stresses the increasingly important but frequently neglected topic of growing inequality in the economic circumstances of America's children. *** Park, J., Turnbull, A. P., & Turnbull, H. R. (2002). Impacts of poverty on quality of life in families of children with disabilities. Exceptional Children, 68 (2), 151-170. In this literature review, the authors summarize research on the impact that poverty has on a family with a member with a disability. The review is organized according to five domains of family quality of life: health, productivity, physical environment, emotional well-being, and family interaction. The authors point out implications for policy, service provision, and research. *** The National Center for Children in Poverty (NCCP): www.nccp.org The National Center for Children in Poverty (NCCP) is a nonprofit, nonpartisan research and policy organization at Columbia University. The mission of the NCCP is to identify and promote strategies that prevent child poverty in the United States and that improve the lives of low-income children and families. This organization concentrates on the links between family economic security and child development and research policies that promote three goals: economically secure families; children entering school ready to succeed; and stable, nurturing families. Visit this website to learn about current research and policy pertaining to children and poverty in the United States. Kellam, S. G., & Parke, R. D. (1994). Exploring Family Relationships with Other Social Contexts. Hillsdale, NJ: Lawrence Erlbaum Associates. In particular, Chapter 5, "Family-Peer Relationships: A Tripartite Model," describes the variety of social contexts and agents to which families are linked. This chapter specifically explores the "mutually influential" relationships between the family and the peer group. *** Web site: http://www.bazelon.org/ The Bazelon Center for Mental Health Law is the leading national legal advocate for people with mental disabilities. This Web site also provides links to important, current legislation regarding mental health issues. *** Armstrong, M. I., Evans, M. E., & Wood, V. (2000). The Development of a State Policy on Families as Allies. Journal of Emotional and Behavioral Disorders, 8 . During the past 10 to 15 years, the participation of families in planning, implementing, and evaluating community-based children's mental health services has become increasingly valued. This article highlights the natural history of New York's efforts to create partnerships with families. Drawing from this history, the article describes the stages of parent involvement in policy making, summarizes lessons learned, and offers recommendations for an effective and enduring families as allies policy. To view this article, visit http://www.findarticles.com/cf_dls/m0FCB/4_8/68273227/p1/article.jhtml *** Harvard Family Research Project. (1992). Building Partnerships: Models of Family Support and Education Programs . Cambridge, MA: Author. This volume explores innovative initiatives in North Dakota, Iowa, Florida, Vermont, and Massachusetts that have made family services more responsive to the changing needs of children and families. *** Bishop, K. K., Woll, J., & Arango, P. (1993). Family/Professional Collaboration for Children with Special Health Needs and Their Families. Burlington: University of Vermont, Department of Social Work. This monograph addresses the important aspects of family-professional collaboration, including behaviors, beliefs, values, and attitudes that are needed for a collaborative relationship. *** Jivanjee, P. R., Moore, K. R., Schultze, K. H. & Friesen, B. J. (1995). Interprofessional Education for Family-Centered Service: A Survey of Interprofessional/Interdisciplinary Training Programs. Portland, OR: Portland State University, Regional Research Institute. This report provides information on family-centered training programs that prepare professionals to work collaboratively with members of other professions and in interagency settings and to incorporate attention to family-professional collaboration. It includes descriptions of 51 university pre-service and professional education programs or agency-based in-service and continuing education programs and contact persons. *** Parham, P., & McMahon, P. (1996). Infusing Family-Centered Practices Into Agency Administration. Albuquerque, NM: Alta Mira Specialized Family Services. This manual offers information intended to facilitate the use of family-centered principles within and across agencies. It offers straightforward information about the aspect of administration (i.e., governing board), provides questions about how families are (or could be) involved in that aspect of administration, and offers examples from their practice when possible. The document also poses questions, which could form the core of a team-based decision-making activity, with an accompanying plan of action or change. Additional Resources for Conflicts in the Workplace Kramer, R. M. (1999). Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology. Scholarly interest in the study of trust and distrust in organizations has grown dramatically in recent years. The author contends that accumulating evidence that trust has a number of important benefits for organizations and their members has driven this interest. A primary aim of this review is to assess the state of the ever-increasing literature on the subject of organizational trust. The review examines recent progress in conceptualizing trust and distrust in organizational theory and summarizes evidence about the numerous benefits of trust within organizational systems. *** Smith, V. (1997). New forms of work organization. Annual Review of Sociology, 23, 315-40. This article focuses on new forms of work organization and the way they actually impact diverse groups of workers in the United States. The author, a sociologist, reviews a growing body of social science literature that has examined organizational innovations and staffing practices comprising new flexible forms of work. Researchers have investigated the depth and scope of these changes and questioned how they affect workers. *** Wanguri, D.M. (1996). Diversity, perceptions of equity and communicative openness in the workplace. The Journal of Business Communication, 33 , 443-457. This essay explores the relationship between workforce diversity and resulting perceptions of inequity in the workplace, presenting open communication as a solution to sundry organizational problems associated with increasing diversity. Additionally, it describes communication and interpersonal problems commonly experienced by organizational members who are perceived as being dissimilar, and it supports a two-pronged approach to fostering a more equitable workplace. *** White, J. A. (2001). Globalizing care. Polity, 33. This article addresses the politics, practice, and organization around a "a central feature of the human condition:" caring. The author writes this article from the perspective that care is a basic form of "civic participation" and should be recognized as "a major national value." Resources for Conflicts in the Workplace Benson, P. L., Blyth, D. A., Leffert, N., Scales, P.C. (1998). Beyond the "village" rhetoric: Creating healthy communities for children and adolescents. Applied Developmental Science 2 (3), 138-159. The role of community in child and adolescent development is emerging as a significant area of theoretical inquiry, research, and application. This article describes the development and implementation of a comprehensive community change effort designed to increase the attention of all community members toward strengthening core developmental processes for children and adolescents. *** Briar-Lawson, K. (1998). Capacity building for integrated family-centered practice. Social Work, 43. This article highlights some social work practices and the way they will inform the practice in the 21st century. The article describes types of strategies that might inform integrative social and economic foundations for practice, policy, and human well-being, and it describes the importance of these "income-support" and "capacity-building" strategies against challenges associated with welfare reform, new mandates for system change, and "reinvention" of the welfare state. The author concludes by suggesting implications for professional education, research, practice, and their integration. *** Creighton-Zollar, A., & Hickman, G. R. (1998). Diverse self-directed work teams: developing strategic initiatives for 21st century organizations. Public Personnel Management, 27, 187-200. The focus on diversity in organizations has gained prominence simultaneously with the movement toward team structures in the workplace. This article suggests that the concurrent emergence of these two trends provides a prime opportunity for organizations to merge the power of diversity with the collaborative strength of self-directed work teams (SDWTs). This article suggests that as lines of communication are opened over time in the workplace, members make valuable contributions and trust and respect is gained, leading to greater openness among members willingness to consider ideas and to take risks. *** Fine, M. G. (1995). Building successful multicultural organizations: Challenges and opportunities. Westport, CT: Quorum Books. This book addresses the organizational issues created by the changing demographics of the U.S. work force. As increasing numbers of women, African Americans, Hispanics, Asians, Native Americans, and other racial and ethnic minority groups enter the work force, the author contends that organizations must confront cultural difference as the norm in organizational life. The book provides organizational leaders with a framework for understanding cultural diversity and suggests strategies for creating organizations that develop the full productivity of a multicultural work force. *** Hopkins, K., & Lambert, S. J. (1995). Occupational conditions and workers' sense of community: Variations by gender and race. American Journal of Community Psychology, 23, 151-79. This article reviews literature to define a sense of community in the workplace and to identify factors that may foster it. Findings suggest that well-designed jobs and supportive workplace relationships and policies are important in explaining workers' sense of community, defined as workers' perceptions of mutual commitment between employee and employer. Informal sources of support play a larger role in explaining men's sense of community while formal sources of support are more important in explaining women's sense of community. Findings further suggest that African American workers, especially women, have a difficult time experiencing a sense of community at work.
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