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Home > Systems of Care > Evaluating Systems Of Care > Continuous Quality Improvement

Systems of care should seek to continuously improve their efforts, even if they do not find anything wrong with their current methods. The process through which this is achieved is the focus, rather than the individual. The following links include articles that systems of care may find useful to meet their goals.

Publications

Building Systems of Care: A Primer

Georgetown University Child Development Center, National Technical Assistance Center for Children’s Mental Health (2002)

Fundamental technical assistance tool for state and local stakeholders engaged in developing systems of care for children with behavioral health disorders and their families.

Developing Outcome Strategies in Children's Mental Health (For Purchase)

Hernandez, M. and Hodges, S. [Eds.] (2001)

Designed to help practitioners recognize the value of measuring outcomes in children's mental health services, this book shares the realities of developing and sustaining outcome-based evaluation strategies that help individuals and organizations understand what their programs have accomplished.

Presentations

Continuous Quality Improvement in Systems of Care (PowerPoint)

Manteuffel, B., Dague, B., Stormann, C., and King, T. (2007). Webinar presented for the Technical Assistance Partnership for Child and Family Mental Health, Washington, DC.

Presents a basic framework for continuous quality improvement (CQI) as well as how to use data to inform the community CQI processes; provides real community examples of effective improvement strategies.

The content of this Web site does not necessarily reflect the views or policies of the U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration (SAMHSA), nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government. The programs/models featured on this site have not been evaluated by the TA Partnership. The site is meant to serve as a tool and to provide examples of work being done in the field. This Web site was created and is maintained by the American Institutes for Research (AIR) through funding from the Child, Adolescent and Family Branch, Center for Mental Health Services, SAMHSA, contract no. 280-03-4200. For more information, send an e-mail to TAPartnership@air.org.